Microsoft is committed to closing the disability divide by putting people with disabilities at the center of its product design. The company follows the principle of 'Nothing about us without us,' engaging directly with the disability community to understand their needs and challenges. Through initiatives like the Inclusive Tech Lab and Inclusive Design Sprints, Microsoft collaborates with designers, engineers, and community members to create adaptable and customizable products that enhance accessibility.

Microsoft has developed several products aimed at enhancing accessibility, including the Xbox Adaptive Controller, which allows users with limited mobility to customize their gaming experience, and the Surface Adaptive Kit, designed to assist those who are blind or have low vision. Additionally, Microsoft Adaptive Accessories launched in 2022 help users with limited mobility improve their productivity on PCs. These products reflect Microsoft's ongoing commitment to creating inclusive technology.

Microsoft integrates various accessibility features into its software, particularly in Windows 10 and 11. These include tools like Narrator, Magnifier, and Voice Typing, which support users across the disability spectrum. The company also offers features such as Eye Control for Windows 10, which allows users to navigate using their eyes, and accessibility insights for developers to identify and address accessibility issues. This focus on accessibility aims to create a more inclusive experience for all users.